Privacy policy

Last Updated: May 30, 2025

This Privacy Policy describes how RHIMSU (the "Website," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase at rhimsu.com (the "Website"), or otherwise interact with us regarding the Website (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether as a customer, Website visitor, or other person whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Website, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources as set out below. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable service terms, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Website and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and types of personal information we collect.

Information You Provide Directly

Information you provide directly through our Services may include:

Contact details, including your name, address, phone number, and email.
Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information, including your username, password, security questions, and other information used for account security.
Customer support information, including details you choose to provide when communicating with us, such as through messages sent via the Services.

Some features of the Services may require you to provide specific information about yourself. You can choose not to provide this information, but it may limit your ability to use or access certain features.

Information We Collect Automatically

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). For this purpose, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Website and account, including device information, browser information, network connection information, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Lastly, we may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

Companies that support our Website and Services, like Shopify.
Payment processors that collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment and fulfill your orders to execute the contract we have with you.
When you visit our Website, open or click on emails we send you, or interact with our Services or ads, we or third parties we work with may collect certain information automatically using online tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also, refer to the section below, Third-Party Websites and Links.

How We Use Your Personal Information

Providing Products and Services: We use your personal information to provide the Services and fulfill the contract we have with you, including processing payments, fulfilling orders, sending you notifications related to your account, purchases, returns, exchanges, or other transactions, creating and maintaining your account, organizing shipping, facilitating returns and exchanges, and other account-related features and functions. We may also enhance your shopping experience by allowing Shopify to link your account with other Shopify services you may use. In this case, Shopify will handle your information as outlined in its Privacy Policy.
Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as sending marketing communications, advertisements, and promotional messages via email, text, or postal mail, and to display advertisements for products or services. This may include using your personal information to better tailor Services and advertising on our Website and on other websites. If you are an EEA resident, the legal basis for these processing activities is our legitimate interest in marketing our products, in accordance with Article 6(1)(f) of the GDPR.
Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding potential fraud, illegal activities, or malicious behavior. If you choose to use the Services and register an account, you are responsible for maintaining the security of your account credentials. We strongly recommend not sharing your username, password, or other access details with anyone. If you believe your account has been compromised, please contact us immediately. If you are an EEA resident, the legal basis for this processing is our legitimate interest in maintaining a secure Website for you and other customers, under Article 6(1)(f) of the GDPR.
Communicating and Improving the Services: We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interest to respond to you, provide effective services, and maintain our business relationship with you, under Article 6(1)(f) of the GDPR.

Cookies

Like many websites, we use cookies. For specific information about the cookies we use related to our store powered by Shopify, see https://www.shopify.com/legal/cookies. Cookies help us power and improve our Website and Services (including remembering your actions and preferences), perform analytics, and better understand your interaction with the Services. We may also allow third parties and service providers to use cookies on our Website to better tailor services, products, and advertising.

Most browsers accept cookies by default, but you can configure your browser to remove or reject cookies. Note that removing or blocking cookies may negatively impact your user experience and certain Services, including some features, may not function correctly or be available. Blocking cookies may also not completely prevent us from sharing information with third parties like our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes under this Privacy Policy. These scenarios include:

With vendors or service providers: We may share your personal information with third parties who provide services to us or on our behalf, such as payment processing, data analysis, marketing and advertising services, email services, hosting services, and customer support.
Business transfers: Your personal information may be disclosed as part of a potential or completed merger, sale, financing, transfer, or acquisition of all or part of our business or assets.
Compliance with legal obligations: We may disclose your personal information if we are required to do so by law, or if we reasonably believe that such disclosure is necessary to comply with legal processes or to protect the rights, property, or safety of RHIMSU, our users, or others.
With your consent: We may disclose your information when you instruct us to do so or otherwise provide your consent.

Third-Party Websites and Links

Our Website may contain links to websites or services operated by third parties. These third-party websites may collect information about you if you visit them or interact with their content. We do not control these third-party websites or their privacy practices, and this Privacy Policy does not apply to such websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Data

Our Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

Security and Retention

We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error-free. You should take special care when deciding what information to send to us via email or other means.

We will retain your personal information for as long as necessary to provide the Services to you, to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct inaccurate or incomplete information.
Deletion: You can request that we delete your personal information.
Objection and restriction: You may object to or restrict our use of your personal information.
Data portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

If you wish to exercise these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable laws.

If you are located in the European Economic Area (EEA), you have the right to lodge a complaint with your local data protection authority if you are unhappy with how we handle your personal information.

Complaints

If you have any concerns or complaints regarding our handling of your personal information, please contact us using the contact details provided below. If you are located in the EEA, you have the right to lodge a complaint with your local data protection authority.

International Users

Please note that we may transfer, store, and process your personal information outside of your country of residence, including in the United States and other countries where our service providers are located. These countries may have data protection laws that differ from those in your country. However, we will take steps to ensure that your personal information receives an adequate level of protection as required under applicable data protection laws.